Skip to main content
Toyota Charging Network Help Centre home page

Frequently Asked Questions

Search

  1. Toyota Charging Network
  2. Account & Contract

Account & Contract

Account

  • Why did my account get blocked, and why did I receive a payment reminder or dunning letter?
  • What happens to my Toyota Charging Network account if I lose my credit card?
  • How can I change the language of my invoices or e-mail communication?
  • How can I navigate my account and contracts on the Toyota Charging Network website?
  • How long does it take to activate my Toyota Charging Network account?
  • Can I use Toyota Charging Network for business purposes?
See all 13 articles

Contract

  • I cancelled my Toyota Charging Network contract by mistake—What can I do?
  • Can I change the country of my existing contract?
  • How can I reactivate a Toyota Charging Network contract?
  • How can I withdraw from my Toyota Charging Network contract within my 14-day cooling off period?
  • How can I cancel my Toyota Charging Network contract?

Need immediate help?

* The cost of the call depends on the country and network you're calling from.

Phone:

+44 1322 252499

Email:

uk@toyota-charging-network.eu

You can reach our customer service team during the following hours:

Monday - Friday 7 a.m. to 7 p.m.

Overview
  • Service
  • Tariffs
  • Highlights
  • Map
Support
  • FAQs and Customer service
Legal
  • Terms & Conditions
  • Privacy Policy
  • About this website
Cookies
  • Cookie Policy
    Download the app
  • Download on App Store
  • Download on Google Play
Čeština (Česko) Dansk (Danmark) Deutsch (Österreich) Deutsch (Schweiz) Deutsch (Deutschland) English (IE) Español (España) suomi (Suomi) Français (Belgique) Français (Suisse) Français (France) hrvatski (Hrvatska) Magyar (Magyarország) Italiano (Svizzera) Italiano (Italia) norsk bokmål (Norge) Nederlands (België) Polski (Polska) Português (Portugal) Slovenčina (Slovensko) Slovenian (Slovenia) Svenska (Sverige)
A service by Digital Charging Solutions GmbH © Digital Charging Solutions