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  2. Charging Stations & Sessions

Charging Stations & Sessions

Charging Sessions

  • Why might I need to select “Stop Charging” twice to end my charging session?
  • Why am I being charged public prices for charging at home or work with my Toyota Charging Network charging card?
  • Why am I being charged for charging sessions that occurred a long time ago?
  • Can I charge my vehicle abroad?
  • Where can I find my charging sessions in the Toyota Charging Network account?

Charging Stations

  • Are Tesla Supercharger stations part of the Toyota Charging Network network?
  • What should I do if a charging station is not working?

Authentication via Card / App

  • How can I charge via QR code?
  • How can I start and stop a charging session?

Need immediate help?

* The cost of the call depends on the country and network you're calling from.

Phone:

+44 1322 252499

Email:

uk@toyota-charging-network.eu

You can reach our customer service team during the following hours:

Monday - Friday 7 a.m. to 7 p.m.

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